Does Your Healthcare Scheduling Software Increase Efficiency?

May 13, 2020

Medical workers looking at a tablet.

You already recognize the value of using healthcare scheduling software to help streamline your scheduling and increase efficiency, but which software should you select? Not all software companies are created equal, so it’s important that you choose one that will be the right fit for your workforce.

Here are some important factors to consider as well as questions to ask before making your final decision:

Ongoing Customer Support 24/7 is Essential

One of the most important factors to consider when deciding which healthcare scheduling software to implement is what type of customer support they offer after the initial set up. You want to select a company that is fully invested in your organization, and offers ongoing, 24/7 customer support, beyond those first few weeks.

Many healthcare facilities don’t have the time or resources to ensure that their facility is utilizing the full scope of their healthcare scheduling software, so this is where high quality, ongoing customer service from your software vendor is crucial when making your choice.

Does Your Software Understand Your Industry and the Unique Scheduling Needs You Have?

Different industries have very different needs when it comes to scheduling, so it’s important to pick a vendor who has ample experience in working with organizations like yours who have faced similar scheduling challenges. Make sure they have a proven and robust healthcare scheduling software system already in place for industries like yours. They should be extremely knowledgeable about how their system fits into your organization.

They should also be able to suggest features that will benefit your entire organization, allowing you to make necessary changes that will greatly improve your current scheduling system.

Can You Pick and Choose Your Features?

With so many choices available, you want to pick a healthcare scheduling software with unlimited scalability that can be configured to fit your exact needs, including the ability to pick and choose the features you want, and eliminate those you don’t.

Are You Paying for More Than You Need?

Don’t settle for an out-of-the-box option for your scheduling software. You want to choose a solution that is designed to meet your scheduling needs and is configured specifically for your organization so you can be confident that you’re paying for only the features you want and need.

Is it Web-Based and Easily Accessible to All Staff?

The healthcare scheduling software you select should be web-based and fully accessible to all employees from any computer or mobile device. This will make aligning staff with demand to control labor costs an easy task. A robust solution will also increase productivity and minimize compliance risks for bottom-line results.

Does it Include Internal Messaging With Enhanced Features?

Your software vendor should understand that it’s more important than ever before to provide management and administrators the ability to effectively and quickly communicate their scheduling needs to their employees by including internal messaging with enhanced features.

We’ve Got What You’re Looking For

If you’re searching for a robust, highly configurable scheduling solution that can do all of these things and more, Schedule360 checks all the boxes. We listen to our clients, and we’re constantly finding new ways to provide unique scheduling solutions to make your life easier. We would love to share more information about what our healthcare scheduling software can do for you and your staff. Contact us today for a customized demo of our web-based scheduling application.