Buchanan General Hospital Chooses Schedule360 as Their Hospital Scheduling Software for Employee Shift Management

March 6, 2018

Buchanan General Hospital Chooses Schedule360 For Their Hospital Scheduling Software

Schedule360 is the ideal employee scheduling software solution for a broad range of industries because of its highly configurable and scalable design.

Patty Dorton, Chief Nursing Officer explains why Buchanan General selected Schedule360 as their hospital scheduling software. “We used to use ANSOS One-Staff, and I loved that product. One of the challenges we face as a smaller, rural hospital is the need to maximize our resources on a budget. The ANSOS program had features that we neither needed nor used. I was told that we could not downsize the package to meet our needs…it was basically an all-or nothing package.”
“We viewed a number of products and opted to go with Schedule360 after seeing several demos and speaking with their clients. Their web-based system was flexible, user-friendly, easy to install, and the training for our staff was available online 24×7.

Powerful Scheduling Tools That Fit Our Budget

“One of the best features of Schedule360 has been its affordability. The cost for ANSOS was astronomical compared to what we spend now. Additionally, the Schedule360 team has been great to work with for answering questions, scheduling ongoing training, and providing enhancements to the system; all included in the monthly price. When we needed help from our previous vendor, it was often difficult to get a response and when we did, we were charged for everything we needed. Schedule360 has been very obliging and has responded to our needs immediately without nickel-and-diming us at every turn.”

Staff Optimization and Handling Last-Minute Needs:

Ms. Dorton continues, “As our nursing staff are required to be crossed-trained to work on multiple units, Schedule360 supports this process well through the matching component for employee qualifications. Our staff can self-schedule into their home units and then pick up extra openings during the PRN scheduling period. This self-service model has significantly reduced the amount of time our managers spend on the schedule each month. Last-minute needs are easily managed by clicking on the open shift and dispatching the opening to all qualified and available staff. We are very pleased with this system.”

Schedule360 is a highly scalable solution designed to automate the labor management processes of scheduling and staffing. Schedule360 harnesses the power of the web through a “rules-based” system to provide the ultimate in schedule automation while ensuring the correct clinical mix for every shift and every unit within a facility. Schedule360 can be accessed from any internet connection by all users allowing full optimization of all FTE and PRN employees. Self-scheduling, schedule transparency, and automating time-consuming tasks paired with comprehensive, proactive real-time reports are just a few of the many incredible features included with Schedule360’s configurable scheduling software.

Schedule Transparency

Schedule360 scheduling software provides complete schedule transparency, giving schedulers and administrators the ability to view the schedule in ways that make managing schedules for multiple locations a much simpler process. Employees can also view their schedule 24/7 from any mobile device with internet access. Transparent schedules posted in advance, mean less edits needed to the schedule which can drastically reduce the number of missed shifts as employees have more time to plan around their work schedule.


With our rules-based self-scheduling feature, employees appreciate freedom and flexibility over their schedule. Opting for self-scheduling can free up valuable resources that would otherwise be spent on creating and managing every aspect of the schedule.

How does self-scheduling work? After shifts are released for the upcoming schedule period through a Master Schedule, any employees on “Set/Recurring” Schedules are immediately filled and any remaining open shifts can be available for self-scheduling by qualified staff. Management still defines the rules for setup and scheduling through a configurable process that allows features to be turned on or off for the entire department or at the employee level. The best thing about our scheduling software is that it adapts to your current scheduling rules and schedule-management processes and streamlines these tasks making everything transparent and easy to manage.

Automated Tasks

To reach operational efficiency every resource needs to be optimized. In order to do that, you must first be able to measure, track, and report. Recording measurable aspects like time/attendance and shortages can be a daunting task, especially if you’re still using a one-size-fits-all scheduling method. By automating tasks like shift swaps, self-scheduling, and credential tracking, you’ll drastically reduce the amount of time spent maintaining the schedule. With the right scheduling solution, you can organize and optimize your entire workforce without having to sacrifice valuable time and resources.

Staff Optimization

Our scheduling software solution enables you to optimize your current staff much more efficiently, therefore greatly reducing expensive agency needs. In short, take inventory of the resources you already have available and maximize these employee hours to work extra shifts and cover openings while eliminating the expensive dependency on outside Agency Labor.

Target work hours need to be met, and you always have one eye on overtime thresholds. Adopting a streamlined approach to managing your workforce allows the ability to see at a glance who still needs to work more hours and who is nearing overtime. Optimizing your permanent staff to lower your OT and Agency utilization is easy with the right scheduling software.

Enhanced Messaging Capabilities

Schedule360 comes equipped with an integrated messaging tool, along with enhanced messaging capabilities to greatly improve your communication process. Our online, web-based solution for messaging provides administrators with segmented options for messaging relevant recipients. Administrators can select staff based on unit, department, facility, enterprise, or even across multiple campuses. They can also choose to dispatch a message to only staff scheduled to work that day or send a message to everyone who isn’t, and you can even make sure it doesn’t go out to those who have requested the day off. Having a configurable, robust messaging platform translates to highly efficient communication to all staff.

Ease of Implementation

Getting started with Schedule360 is straightforward and easy. With our unique implementation process, we provide a smooth transition by doing the heavy lifting for set-up like data entry. We assign a dedicated Schedule360 representative who works with you to gain an in-depth understanding of your unique scheduling needs, provide expert consultation, and manage your setup with our IT, training, and administrative teams. The support doesn’t stop at implementation either. We provide outstanding, ongoing customer support with live operators ready to assist you 24/7.

Why Settle When You Can Solve?

As previously mentioned above, Schedule360 is not an all or nothing, or one-size-fits-all solution, but rather a unique, fully configurable software solution that is designed to fit your exact needs now and continuously as your scheduling needs evolve. We offer all the features you want and eliminate those you don’t. Contact us today for a customized demo to see exactly how Schedule360 can change the way you schedule for the better.

*This post has been updated August 2021